Refund Policy
 

The Client acknowledges that the granting of a visa or status and the time required for processing the application is at the sole discretion of the government and not of the Regulated Canadian Immigration Consultant. Furthermore, the Client acknowledges that the fees are not refundable in the event of the application refusal.
 

If, however, the Regulated Canadian Immigration Consultant or professional staff do not complete each milestone identified under Section 2 of the Service Agreement, the Regulated Canadian Immigration Consultant will refund part, or all the professional fees collected. The Client agrees that the fees paid are for services indicated under Section 2 of the Service Agreement, and any refund is strictly limited to the amount of fees paid.
 

If, however, the Client withdraws the application, the 50% deposit is non-refundable. Only the unused fees will be refunded. Administration Fees of CAD250.00 will apply. The Refund will be given to the Client within 60 business days from formally writing a letter to the Regulated Canadian Immigration Consultant of the intent to withdraw the application. Refunds are

paid by cheque only.
 

In the event the Clients are unable to contact the Regulated Canadian Immigration Consultant and has reason to believe the Regulated Canadian Immigration Consultant may be dead, incapacitated, etc., the Client should contact The College of Immigration and Citizenship Consultants.